Job Information
Safran Service Engineer (m/w/d) in Hamburg, Germany
Service Engineer (m/w/d)
Company : Safran Engineering Services
Job field : Customer services and support
Location : Hamburg , Germany
Contract type : Permanent
Contract duration : Full-time
Required degree : College/ Vocational/Trade School
Required experience : More than 3 years
Professional status : Technician
Spoken language(s) :
German Fluent
English Fluent
# 2024-134005
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Job Description
Based in SAFRAN Landing System (LS) Hamburg office, a satellite from SAFRAN LS headquarters in Vélizy-Villacoublay (78), you will report to SAFRAN LS Field Service Engineers Manager and will intervene on Airbus Final Assembly Lines (FAL) in Hamburg.
Acting as SAFRAN LS Service Engineer on Customer FAL, you will plan, coordinate and, to a certain extent, realise the corrective actions required to ensure conformity and airworthiness of the SAFRAN LS supplies delivered to the FAL, within the planning constraints imposed by the customer. This activity might be handled with support from other Field Service Engineers as deemed necessary.
Most of the interventions to be carried out will answer the following types of needs :
Embodiment of design modifications and/or specific upgrades as required by the customer to reflect the latest design evolutions
Correction of any defect or damage reported by the customer on the equipment subsequent to its delivery to the FAL
Any other customer request requiring intervention of a Service Engineer at FAL.
Accordingly, the main missions you will have under your responsibility are the following :
- Organise and monitor the logistic aspects on site so as to ensure continued activity at FAL
o Define, monitor, receipt the needs of spare parts and consumables
o Analysis and return to OEM of components removed from A/C (“used”)
Record all traceability information required within SAFRAN LS internal information system (such as Electronic Folio Manager, Customer Request Management Tool) and in the customer information system as required ;
Ensure regular and complete reporting to SAFRAN LS FAL Manager and FAL Quality about:
o Interventions completed
o weak signal reports
o customer feedback
o difficulties anticipated
o planning and resources anticipation
Complementary Description
The job requires a solid knowledge of mechanics, hydraulics and physics as well as a good aptitude to manual work, primarily mechanical work. A good understanding of the landing gear and shock absorber functioning is required, as well as a good knowledge of EASA Part 21G regulatory requirements.
A good physical condition and a great flexibility (shift organisation, on call support, ...) are also required to accommodate planning constraints and changes imposed by the customer. The position also requires good communication skills and relationship (Customer interface) as well as a good team spirit.
Discipline, organisation and methodology are key skills for this role.
Job Requirements
Aircraft technician with good experience in assembly or maintenance of mechanical and/or hydraulic products
Solid knowledge of mechanics and hydraulics
Solid knowledge to work on a Final Assembly Line
Organisation, methodology
Team spirit
Reliability
Autonomy
Good relationship
Good physical condition
Availability
Flexibility
Driving License
French basics would be a plus
Specificity of the job
Travel for ad hoc support to other worldwide locations may be required as part of the activity.
Locate your future workplace
Hein-Saß-Weg 3621129
Hamburg
Germany
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Safran is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.